First, Don’t Panic (Most Problems Are Easy to Fix)
If your Whiteboard Camera is acting weird—like showing a blurry image, lagging, or not working at all—it can be frustrating.
But don’t worry! Most of the time, the issue is small and quick to fix.
You don’t need to be a tech expert. A few simple checks can save the day.
Let’s walk through what to look at, step by step.
Check the Camera Lens (It Might Just Be Dirty)
The easiest thing to check first is the camera lens. Sometimes, the lens has dust or fingerprints on it.
Just take a soft microfiber cloth and gently wipe the lens clean.
If the lens is dirty, your image will look foggy or blurry—even if everything else is fine.
Don’t use tissue or rough cloths, as they can leave scratches.
A quick wipe can often bring the sharpness back in seconds.
Make Sure the Lighting Is Right
If your room is too dark or bright, your whiteboard camera may struggle.
Too much light can cause glare. Too little light can make it hard to read what’s written.
Try turning on soft lights around the board or adjusting the angle of the light source.
Also, avoid placing the camera directly opposite windows—it can make the board look washed out.
Lighting makes a big difference in how clear your content looks.
Check All the Cables and Connections
Loose or unplugged cables are a common reason your whiteboard camera might not work.
Make sure all wires are plugged in tightly, especially the USB cable.
If your camera is connected through a hub, try plugging it directly into your computer.
Sometimes, switching to a different USB port helps.
No signal or laggy image? A loose cable could be the reason.
Restart the Software or the Device
Sometimes, the camera just needs a little reset.
Close the meeting software (like Zoom or Teams), unplug the camera, and plug it back in.
You can also restart your laptop or computer.
This simple step often solves weird lag or image issues.
It’s a minor fix that works more often than you’d think.
Update the Camera Software (Only Takes a Minute)
It may need a quick update if you’re using the Whiteboard Owl from Owl Labs.
The camera works best when the latest software is installed.
Go to settings or the Owl Labs support page to check for updates.
Make sure your internet is working so the update goes smoothly.
An old version of the software can cause lag or other display problems.
Position the Camera Properly
The whiteboard camera works best when it’s set up at the right distance and angle.
The whiteboard might look stretched or unclear if it’s too far or too close.
Owl Labs recommends placing the camera between 7 to 16 feet from the board.
Also, double-check that the board fits inside the camera’s view.
A small adjustment in position can make the whole picture much clearer.
Still Not Working? Get Help from the Right People
If you’ve checked everything and the camera still isn’t working right, asking for help is okay.
Contact Evig, an audio video solution provider in Dubai. They know these products inside and out.
Evig is the official distributor of Owl Labs in the UAE.
They can help you troubleshoot or replace parts if needed.
It’s always easier when you have experts to guide you.
Final Thoughts (It’s Easier Than You Think)
A blurry or laggy whiteboard camera is annoying—but most issues are small and easy to fix.
Start with a quick clean, check your wires, adjust the lighting, and restart your system.
If you’re still stuck, let Evig, an audio video solution provider in Dubai, help you resolve the issue.
They’ll make sure your Whiteboard Owl works like new again.
Clear boards equal better meetings. Don’t let a simple glitch ruin a great session!
